Frequently Asked Questions
Find answers to common questions about our services
Crypto Services
You can use supported cryptocurrencies as collateral to obtain a loan. LTV ratios range from 30-50% depending on the asset's volatility. Margin calls are triggered if LTV exceeds warning thresholds. Collateral is held by third-party custodians.
Was this helpful?
If your collateral value drops and LTV exceeds the warning threshold (typically 65%), you will receive a margin call notification. You must add collateral or repay part of the loan within 24 hours to avoid liquidation. At critical thresholds (80% LTV), automatic liquidation may occur.
Was this helpful?
Still Have Questions?
Our AI assistant is available 24/7, or connect with our support team.