Frequently Asked Questions
Find answers to common questions about our services
Security
We implement bank-grade security including AES-256 encryption, multi-factor authentication, real-time fraud monitoring, and comprehensive audit trails. All sensitive data is encrypted at rest and in transit.
Was this helpful?
Two-factor authentication (2FA) adds an extra layer of security by requiring a second verification step in addition to your password. We recommend enabling 2FA for all accounts to protect against unauthorized access.
Was this helpful?
If you suspect unauthorized access to your account, immediately change your password and contact our support team. We can freeze your account while we investigate. Enable two-factor authentication to prevent future unauthorized access.
Was this helpful?
Still Have Questions?
Our AI assistant is available 24/7, or connect with our support team.